Frequently Asked Questions
Everything you need to know about furnishing your home with Furniture Gallery LV.
Do you offer white-glove delivery and assembly?
Yes, we provide professional white-glove delivery services which include room-of-choice placement, full assembly of your new furniture, and removal of all packaging materials.
What is your return policy on furniture items?
We offer a 30-day return policy on most items in original condition. Please note that custom-made or special-order pieces are final sale and cannot be returned.
Are your products covered by a warranty?
All our furniture comes with a standard 1-year manufacturer warranty against structural defects. We also offer extended protection plans for accidental stains or damage.
How can I track the status of my order?
Once your order is processed, you will receive a tracking number via email. You can also log into your account on our website to see real-time updates on your shipment.
Do you offer financing options for large purchases?
Yes, we partner with several leading financial institutions to offer flexible monthly payment plans, including 0% APR options for qualified buyers.
Can I request fabric samples before purchasing a sofa?
Absolutely. We can mail up to five fabric swatches directly to your home for free to help you ensure the color and texture match your decor perfectly.